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Return Request, Warranty and Coverking Care

We take pride in the quality of our products. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you. Making sure that you are completely satisfied with our products is our top priority.

*Note The color variations between die pallets may happen over time, Coverking recommends full row replacements.

Return Request:

"I bought my products from a dealer"

If you purchased from a Coverking dealer and its within 30 days of receiving the merchandise please contact the dealer you purchased the product from to service your return. You will need to obtain a Return Goods Authorization number (RGA) before returning, Some dealers will have there own return policy which Coverking has no control over.  *All approved returns must be in a unused/unmodified condition.

"I bought my products from Coverking"

If you purchased directly from Coverking and it is within 30 days of receiving the merchandise please submit a Request a return here then simply choose request a return and fill out the form on the left side of the help page shown below:  *All approved returns must be in a unused/unmodified condition.

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Warranty Request:

If the product receipt date is beyond 30 days and your having an issue with them Submit a warranty ticket here then simply choose warranty request for replacement and fill out the form on the left side of the help page shown below: 

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Returns & Warranty Timeline For Products Ordered Directly From Coverking.

Refunds:

Please see our current Refund Policy.

 

Warranty:

Please see our Returns & Warranty Policy

 

Coverking Care program - Post Warranty Service

After the products warranty period expires, Coverking offers repair or replacement on pro-rated basis. To request post warranty repair please submit a support ticket here.

  • Level A repair - $49.99 (Custom dash covers & custom sunshields)
  • Level B repair - $89.99  (Custom floormats, custom nose mask’s, custom vehicle covers in Silverguard™ & Triguard™, Custom seat cover portions not in leather.)
  • Level C repair - $139.99  (Entire row for custom seat cover replacements not in leather, Custom vehicle covers in Coverbond 4™, Mosom Plus™ & Silverguard Plus™ & Leather seat cover portions.)
  • Level D repair - $189.99 (Entire row for custom seat cover replacements in Leather, Custom vehicle covers in Autobody Armor™, Satin Stretch™, & Stormproof™.)

*Note The color variations between die pallets may happen over time, Coverking recommends full row replacements.

*Warranties are 30 days from receiving the product 

*No changes can be made from the original order i.e. changing the pattern or material 

 

 

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