Follow

My Coverking product does not fit the intended application - what do I do?

First, check to make sure you've put it on your vehicle according to the installation instructions included with your Coverking product. You'd be surprised how often re-reading the installation directions solves the problem.

If you still have problems, double-check that you ordered and received the correct cover for your year, make, model and sub-model. Consult your vehicle's manual if you're having difficulty determining what the vehicle’s specifications are.

Your vehicle may have modifications that make if different to the “stock” vehicle. Many vehicle manufacturers (and even some dealers) make modifications to vehicles, seats, interiors etc. to a certain number of their vehicles. These can include special-edition vehicles, special packages etc. Even though a vehicle owner has not made any modifications to a vehicle that came directly from the dealer; it still may have modifications.

If for any reason you did not receive the correct product for your vehicle, or are still having installation issues, contact our support staff by submitting a support request. We will arrange to assist with installation or get you the correct product, where possible.

 

Are shipping fees refundable if I return my product?

Once a package is shipped we cannot refund the shipping cost. If you return your product, you are responsible for the cost of shipping it back to us as well as the original shipping fee. Please also refer to our Return Policy.


If you bought your product through a distribution partner:

If there is a fitment problem and you want to return your item please contact the retailer you purchased your product from. We at CoverKing are in contact with the retailers and cannot refund you if you return your items to CoverKing before contacting the retailers and get the Return Authorization Number from them.

 

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request

Comments